Uncovering Twilio: Insights into Cloud Communication Services
نویسندگان
چکیده
Cloud communication service (CCS) with its simplicity and lower investment cost is becoming increasingly popular. In contrast to its growing popularity, very little is known about the internals of CCS with respect to its architecture and protocols. To gain insights into CCS, we study a popular cloud communication service ”Twilio” using gray box techniques. In our study, we provide insights into the Twilio ecosystem, its components, the interaction among components and the protocols. We also measure some guarantees provided by Twilio and show how the measurements fair against what is promised. Our analysis un-veils a number of interesting aspects about the Twilio ecosystem and have strong implications for developers who want to build applications on top of Twilio APIs.
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